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Shipping

Every shipment travels insured and tracked, from the seller's door to yours.

How it works

Once the sale is confirmed, the seller hands the dress to the carrier within 48 hours. If she doesn't, the order is cancelled automatically and you receive a full refund.

From your order you can follow every stage: preparation, shipping and delivery.

Coverage and insurance

We ship across Spain with trusted carriers. Every shipment includes transit insurance, itemized before you pay.

On arrival

Inspect your dress at your own pace: you have 7 calendar days from delivery to accept it or report an issue. Your payment stays protected throughout the window.

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